IF WE ARE SHIPPING YOUR ART
Your artwork will be professionally packaged to ensure a safe arrival and we trust UPS will take extreme care to deliver your prized passion to you. With all these precautions, accidents can still happen. When your art arrives, please check the box for any visible outside damage that could have protruded into the box. If such damage exists, point that out to the delivery person and make note of it. If you are really concerned, please do not accept your package and have it returned.
Be careful opening the box so as not to damage your art. Prior to disposing of any wrapping material, ensure that your artwork is in the condition you expect. If you have any problem, please contact us immediately and we will contact UPS for you. Keep in mind – UPS has a policy that Artwork cannot be returned without the original packaging, so please keep it on hand until you are completely satisfied with your shipment.
While moving your art, remember to use both hands while lifting or carrying it. Using both hands minimizes stress on a frame and the risk of accidents. Do not use gloves, especially if you are moving glass. It might slip out of your hands. Also, remove all jewelry on hands and wrests. This can scratch your frame or glass.
If you need to transport a wall hanging piece, it is best to transport it in the vertical position. Use
cardboard between pieces, but keep in mind that cardboard itself is abrasive, so be sure to put soft cloth between cardboard and the piece. Try not to stack framed art on top of one another. Do not leave pieces in extreme heat while moving or storing. Heat can cause irreplaceable damage to art. Try to store pieces in a cool, dry environment when possible.
Bob Ichter’s art needs to be handled gently. The frames are very delicate and scratch easily and hard to fix. If his work is banged hard, the pastel might flak and stick to the glass, so be extra careful moving his art around.
When caring for your fine art painting and photographs, placement is key. When placing your piece, remember to hang your art on a flat surface or wall in a dry area with little to no moisture. Avoid direct sunlight. Using two hooks will make your art more secure and help keep it level.
When cleaning your new piece, remember to dust regularly with a soft, clean cloth. Be sure to use a dry cloth, as water or chemicals may damage artwork.
When cleaning glass or plexiglass – be sparing with cleaning fluid. Do not allow cleaning fluid to seep between the glass and the frame as it could seep onto the art. Generally, no cleaning fluid is required if your frames are dusted regularly and no one touched the glass.
If your piece has plexiglass, clean only with a very mild soap and water mixture. Do not use window cleaner or similar chemicals.
Last but not least, be sure to place your art where it may be enjoyed!
We clean class art with a mixture of water and ispoppal alcohol in a spray bottle. To prevent lint adhering to the glass, we us a coffee filter to wiper the glass.
JAMIE BARTHEL CHANDELIERS
The outside of the bowl can be cleaned with any glass cleaner. The inside of the bowl should be cleaned with a dry cloth. We use Swifters at the gallery. Do not use anything wet on the inside painted services. If you have marks from the hardware on the bowl, Armor All will remove it.
Bronzes that are placed indoors require minimal maintenance. Many newer bronze finishes have been sealed with a synthetic lacquer finish and subsequently sealed with a coat of wax, producing a shiny wax finish. A thorough dusting and wiping away fingerprints with a clean, dry, cotton cloth is usually the only basic maintenance required. Outdoor bronzes require a maintenance program, which keeps their surfaces clean and waxed on a regular basis.
In a relatively dry climate, low in pollutants, a super thin coat of Trewax® Brand Paste Wax should be applied once a year, or even every other year. Never use spray or liquid furniture polishes to dust or clean a bronze sculpture. These polishes may contain oils which could damage the original patina finish. In climates with higher humidity, or if you live where there is a higher concentration of airborne pollutants, cleaning and waxing may be needed twice a year.
All bronze darkens with age, however waxing may slow the process of oxidation. To apply the wax, you need two – one to two inch natural bristle paint brushes that will be used only for cleaning your bronze. Do not use brushes that you have used for other purposes as chemicals may remain in the bristles and if transferred to the patina finish, may cause permanent discoloration. Wipe your bronze free of any dust and fingerprints using a clean, dry, cotton cloth. Use one of the brushes to remove dust from small crevasses or hard to reach places. When applying the wax to the second brush, use three or four, back and forth, sweeping strokes. Do not dab your brush in the wax. This could cause an abundance of wax to be applied to the bronze that could actually harm the patina surface. Dab your brush on the lid of the wax to remove any excess wax. Lightly apply a super thin coat of wax to the surface of the bronze using gentle sweeping motions. Apply more wax to the brush as described, working it down into crevices. It is very important not to apply too much wax or work it into the surface too vigorously. Cover the entire surface with wax and let it dry according to the directions on the container. Keep your brushes separately in labeled bags, free from other contaminants, for future use. Using a clean, dry, cotton cloth, gently rub in a circular motion, the dried wax from the bronze surface until you achieve the desired shine. To achieve a better protective coating, you may want to re-apply a second coat using the same technique.
Most homeowner policies cover art, but there are limitations. We suggest you contact your agent for a special art and jewelry rider. They are relatively inexpensive, but have much better coverage for expensive art mishaps.